Water and Waste Services

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photo: Fritz Mueller 


  • It's now time to turn Frost Protection OFF! 

Who We Are

Water and Waste Services is responsible for: 

  • Water pumping and distribution
  • Sanitary sewer system
  • Storm drainage system
  • Curbside compost and waste collection
  • Whitehorse Waste Management Facility and Compost Facility
  • Warehouse operations

The department operates primarily from the main floor of the Municipal Services Building at 4210 Fourth Avenue.


Monitor your pipes

Residents are advised that noisy water pipes or sinking ground could be indications of a service break. Any concerns should be reported to 668-8350.


Frost Depth 

Frost protection devices should now be turned OFF:  

Danger of frost has passed. Effective immediately, all frost protection devices should be turned off. Your frost protection devices could include bleeders, heat trace tapes, transformers and aqua flows. Please note no action is required in residences with temperature control bleeders (TCB's).

  • View the 2016-2017 chart here 
  • View the 2015-2016 chart here
  • View the 2014-2015 chart here
  • View the 2013-2014 chart here
  • Further historical information is also available here

For more details, please call 668-8350 from 8 am to 5 pm Monday to Friday.