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Senior Utility Rebate

Senior Utility Rebate

The Senior Utility Rebate provides a rebate to residents from fees paid to the City for water, sewer, and Curbside Collection services to a maximum of $250 per year. The rebate is available to Whitehorse residents aged 65 or older, or to surviving spouses who meet the program’s criteria.

Applications for 2026 are now open. Please allow 2 to 3 weeks for your application to be processed.

To apply:

If you are applying for the Senior Utility Rebate for the first time, you need to apply in-person at City Hall with government-issued ID and a completed application. Applications are available at City Hall and the Canada Games Centre. You can also click here for an application that can be printed and completed before you apply in-person.

If you have previously received the Senior Utility Rebate, you can apply online:

Senior Utility Rebate Application

Please complete the form below. A * indicates the field is mandatory.

If no, your first application will need to be made in person at City Hall and you will be asked to provide proof of age.

Utility Account Information

Look for a number in this format on your invoice: 31000XXXXX.00

Applicant Information

Renters

Mailing address (if different than Utility Account address)

You can also use this section if you have recently moved.

Rebate Option

Direct Deposit/Banking information

Please attach a void check below if you have new banking information or if your information has changed.

If you choose the Direct Deposit option and we haven’t received your banking information, we will issue a paper cheque instead.

Drag & Drop Files, Choose Files to Upload
Please attach a void cheque if you have chosen Direct Deposit as your Rebate Option and you have new banking information.

Certification

Application Conditions

  1. The Seniors Utility Charges Rebate is available to individuals who have attained theage of 65, or to the surviving spouse of a senior citizen under one of the following categories:
    (a) Under the age of 60 - a surviving spouse who is under the age of 60 years may be eligible for a rebate for the year in which the eligible spouse died, pro-rated to the date of death.
    (b) Between the ages of 60 and 65 - a rebate may be paid to a surviving spouse provided he or she continues to occupy the same premises under which his or her spouse was eligible for the grant prior to the date of death.
  2. Applicants attaining the eligible age may receive a rebate from the first day of the month following their eligibility. Applicants attaining the eligible age in the current year may receive a prorated rebate, calculated from the first day of the month following attaining eligibility.
  3. The Senior Utility Charges Rebate will include charges paid to the City for water, sewer and garbage services within the City's limits to an amount equal to annual water, sewer and garbage service charges in a single-family residential dwelling a maximum of $250 per year. Bylaw 2009-38 was amended by Bylaw 2026-10, effective March 23, 2026.
  4. The Rebate is only payable:
    (a) On premises occupied by the applicant; and
    (b) Where the utility charges are paid by the applicant, whether directly or as a portion of rent.
  5. First-time applicants shall provide proof of age. This must be government-issued identification.
  6. First-time applicants who live in rental property, and renters who have changed addresses in the application year, shall provide a letter stating that water, sewer, and garbage charges have been paid to a third party as a component of their rental agreement.

The deadline for applications is December 31. Please return completed applications to City Hall (2121 2nd Avenue). Signed copies of this form can also be emailed to [email protected]. Payment of the monthly utility charges remains the responsibility of the applicant.