Contact Bylaw

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Counter Bylaw web

867-668-8317 or
8:30 a.m. - 4:30 p.m. weekdays (excluding Statutory Holidays)

Animal Shelter 

By appointment only - please call Reception 668-8317 during business hours or the Trouble Line 667-2111 after hours.

For after hours, please call the Trouble Line: 867-667-2111.

To assist with your complaint, please provide as much information as possible. Providing the following information will help an officer in addressing the matter:

  • Date and time;
  • Location/addresses where violation is taking place;
  • Description of offence; 
  • Detailed description of the offender, vehicle or animal; and 
  • Your name and phone number (so we may get in contact with you to provide an update or gather more information to help us investigate the matter)

Please note Bylaw Constables are on duty from 8:00 a.m. to 9:00 p.m. on weekdays and 10:30 a.m. to 7:00 p.m. on weekends and Statutory Holidays.

Payment for traffic violation tickets issued under the Traffic Bylaw may be made online, in person, or by Visa or Mastercard over the phone. Please call City Hall at 867-667-6401 and a Customer Service Representative will assist you.

Do you need to dispute a parking ticket, click here to use our online Parking Ticket Dispute Form.

Animal licences may be obtained at City Hall.

Bylaw Services is located at the Public Safety Building, 305 Range Road, Whitehorse, Yukon, Y1A 3E5.