Frequently Asked Questions

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Expand/Contract Questions and Answers

Where can I report lost, stray or found animals?
What is the status on debit/credit machines versus coin parking meters?
Is there a planned update to the Downtown Parking Plan?
What are property maintenance standards?
Where can I park downtown?
How do I take the City’s ATV Safety Course?
How do I take the City’s Snowmobile Safety Course?
How do I find City facility hours?
I frequently cycle in Downtown. How will this impact cycling?
How do I sign up for e-mail notifications?
How do I pay for a parking ticket?

Where can I report lost, stray or found animals?
Call Bylaw Services at 668-8317 from Monday to Friday, 8:30 a.m. to 4:30 p.m. For after hours or weekends, call the Whitehorse Trouble Line at 667-2111.
What is the status on debit/credit machines versus coin parking meters?
In the near future, Bylaw Services hopes to be able to purchase cost-effective machines which will allow for modernized features such as "pay by phone".
Is there a planned update to the Downtown Parking Plan?
As of January 2018, we are working on the Downtown Parking Management Plan Update.
What are property maintenance standards?
The Maintenance Bylaw establishes minimum standards for the repair and maintenance of property in the City of Whitehorse. Learn more here.
Where can I park downtown?
Visit our Parking page which includes maps / zones and further information, including Accessible Parking Permits.
How do I take the City’s ATV Safety Course?
Click here to access the City's ATV Safety Course
How do I take the City’s Snowmobile Safety Course?
Click here to access the City's Snowmobile Safety Course
How do I find City facility hours?
Visit our Facility Hours page.

The Canada Games Centre hours vary, please visit the CGC page for more information.
I frequently cycle in Downtown. How will this impact cycling?
The speed limit changes being considered should help make the roads safer for all users, including cyclists.
How do I sign up for e-mail notifications?
Click here to provide your email address and sign up for notifications from the City of Whitehorse!
How do I pay for a parking ticket?
Payment for traffic violation tickets issued under the Traffic Bylaw may be made online, in person, by mail, or by Visa or Mastercard over the phone.

Click here to learn more.

Where can I report lost, stray or found animals?

What is the status on debit/credit machines versus coin parking meters?

Is there a planned update to the Downtown Parking Plan?

What are property maintenance standards?

Where can I park downtown?

How do I take the City’s ATV Safety Course?

How do I take the City’s Snowmobile Safety Course?

How do I find City facility hours?

I frequently cycle in Downtown. How will this impact cycling?

How do I sign up for e-mail notifications?

How do I pay for a parking ticket?