WINTER REGISTRATION BEGINS TUESDAY, DECEMBER 22 AT 4:30 PM!

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 Programs

Aquatic Booking
All pool times become viewable and bookable 3 days prior at 7:00 am.

Guidelines when booking lane or family swims:

  • Lane and leisure pool lane swims are limited to 1 booking per person per day. Individuals who do not show up for their bookings twice in a 2-week period will be unable to book for 7 days.
  • Family time swims are limited to 1 booking per bubble in a 2-week period. Families who do not show up for their time slot will be unable to make Family time bookings for the next 4 weeks.
  • If you can no longer make your booked time slot, you can cancel it in-person, on the phone (668-8360) or email (cgccsrgroup@whitehorse.ca) up to 4  hour prior to the start time without penalty.

Remember to put yourself on a waitlist if the spot is full! 

 aquatic booking

HOW TO BOOK THE POOL 

  1. Register for a time slot online or in-person (as early as 3 days in advance and up to minutes before, provided there is still space available).  Book only 1 time-slot per person per day for lane swim.
  2. Arrive ready to swim: Arrive in your swimsuit, bring your googles, swim cap, water bottle, towel and flip flops/water shoes with you. Leave shampoo, body wash, hair dryers, etc., at home.
  3. Get your wristband at the front desk.
  4. Pool entry is through the viewing area doors. Remove your footwear and follow instructions by staff.
  5. Each registrant can use a provided bin (subject to availability) or bring their own bag/bin to store their personal belongings on deck. Please change on deck and keep items inside your bin.
  6. Clean equipment is also located on the viewing deck and can be picked up now.
  7. You are required to have a quick cleansing shower prior to entering the pool. The shower is located by the Steam Room.
  8. When done your activity, please place used equipment in the designated area and continue moving towards the change rooms. You will have a maximum of 15 minutes in the change rooms at the end of your time-slot.
  9. Cancellation of a booking needs to be done in person or over the phone.  Call reception 668-8360 for assistance or email cgccsrgroup@whitehorse.ca.
 
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Click here for our how to create an account guide.

Click here for our how to register for a program guide.  
  

COVID Daily Screen Questionnaire for all programs 

 

Child & Youth Program Forms

Adult Program Forms

Fitness Program Forms

 

Review our Frequently Asked Questions below! 

Expand/Contract Questions and Answers

  • How do I set up a new recreation account?

  • Is my new recreation account active right away?

  • I created my recreation account, but forgot my password. What do I do?

  • Do I need to have a recreation account to search for memberships, programs or facility availability?

  • I don’t want to register online for a recreation account. Can I register in person?

  • Which payment methods are accepted for recreation account signup?

  • What features does my recreation account offer?

  • I would like to speak with someone about my recreation account. How do I do that?

  • How can I verify/see what recreation programs my family members are currently registered in?

  • How do I register for a recreation program?