More Services
BULK WATER STATION
BULK WATER STATION
Now open 24/7 for potable water!
WATER SYSTEM
WATER SYSTEM
Groundwater is pumped from the wells to the central Selkirk pumphouse in Riverdale.
WATER CONSERVATION
WATER CONSERVATION
Why do we need to conserve water in Whitehorse when we have so much of it?
FACTS AND INFORMATION
FACTS AND INFORMATION
The City of Whitehorse does weekly collection and independent testing of the drinking water, at approximately 20 locations around Whitehorse.

Who We Are

Water and Waste Services is responsible for:

  • Water pumping and distribution
  • Sanitary sewer system
  • Storm drainage system
  • Curbside compost and waste collection
  • Whitehorse Waste Management Facility and Compost Facility
  • Warehouse operations

The department operates primarily from the Whitehorse Operations Building at 187 Range Road.

Livingstone Trail Environmental Control Facility – Long Term Storage Discharge Announcement

The City of Whitehorse will initiate discharge of treated wastewater from its Livingstone Trail Environmental Control Facility – Long Term Storage Pond into Pot Hole Lake and the Yukon River, from August 1 and September 1, respectively until November 1, 2024, with an average flow rate of 38,400 cubic meters per day.

The annual discharge is performed under the terms of the City’s Water Use License MN20-008-01.

If you have any questions, please contact Arcadio Rodriguez, Senior Technologist, Water and Waste Services at 334-7577.

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Monitor your pipes

Residents are advised that noisy water pipes or sinking ground could be indications of a service break. Any concerns should be reported to 668-8350.

Frost Depth

Frost protection devices should be activated.

Frost protection devices include bleeders, heat trace tapes, transformers, and aqua flows. Please note, no action is required in residences with temperature control bleeders.

Questions relating to these devices can be directed to the City of Whitehorse’s Water and Waste Services department at 668-8350 from Monday to Friday, 8:00 a.m. to 5:00 p.m.

Frost depth is measured in metres
2023-2024 chart
2022-2023 chart
2021-2022 chart
2020-2021 chart
2019-2020 chart
2018-2019 chart
2017-2018 chart
2016-2017 chart
2015-2016 chart
2014-2015 chart
2013-2014 chart
Further historical information available here

Don’t Sink Your Grease

When fats, oil and grease go down the drain, they can cause a lot of problems in home, business and City sewer systems. This greasy waste may appear to go down the drain, but it hardens as it moves through the pipes, clogging drain pipes, reducing plumbing flow, creating odours and even sewer backups and floods. Sinking your grease can cost time and money.

Where does fat, oil and grease come from?

Common sources of grease are meats, fats, lards, cooking oil, shortening, butter and margarine, sauces, and salad dressings.

What can you do with fat, oil and grease?

  • Pour grease into a jar, tin can, or coffee mug and let it harden. Hardened grease is easily scraped out and can be placed in  your compost cart.
  • Wipe fats, oil and grease off cooking equipment with a paper towel before washing.
  • Scrape all dishes into compost bin before washing.

Businesses in the Food Industry

The City of Whitehorse Sewer and Storm Bylaw requires all commercial, industrial and institutional food facilities to dispose of fats, oils and grease properly and to install and maintain a proper grease interceptor (grease trap) to appropriate plumbing fixtures.

For a printable copy of the poster below click here.