Our Government
Community Service
Bylaw Enforcement

Bylaw Enforcement

The Bylaw Services Department is responsible for ensuring a safe and healthy environment for the citizens of Whitehorse.

Bylaw Services Constables are responsible for investigating and enforcing the City bylaws. Some of the common bylaws are:

For a full list of the City’s bylaws, click here.

We ask that residents provide a clear route to the work site by removing any obstacles and tripping hazards, ensuring that stairs and crawl spaces are safe, and keeping animals secured in another area.

To assist with your complaint, please provide as much information as possible. Providing the following information will help an officer in addressing the matter:

  • Date and time;
  • Location/addresses where violation is taking place;
  • Description of offence;
  • Detailed description of the offender, vehicle or animal; and
  • Your name and phone number (so we may get in contact with you to provide an update or gather more information to help us investigate the matter).

Office Hours: 8:30 a.m. to 4:30 p.m. Monday to Friday. Bylaw Services is located at the Public Safety Building, 305 Range Road, Whitehorse, Yukon, Y1A 3E5.

Bylaw Constables are available during the following hours:
Winter Hours (7 days a week, including holidays):
– 7:30 a.m. to 6 p.m.
– Emergency on-call until midnight
Summer Hours (7 days a week, including holidays):
– 7:30 a.m. to 9:30 p.m.
– Emergency on-call until midnight

Payment for traffic violation tickets issued under the Traffic Bylaw may be made online, in person, or by Visa or Mastercard over the phone. Please call City Hall at 867-667-6401, and a Customer Service Representative will assist you.

Animal licenses may be obtained at City Hall.